Privacy Policy

Who this policy covers

This policy describes how Banyan Holdings ("we," "us," or "our") handles personal information collected through this website and our communications with you. It also explains how we handle information associated with our optional promotional text messaging program.

Information we collect

When you contact us, you may provide your name, email address, company, mobile number, inquiry type, and message. You can submit a website inquiry without providing a mobile number or consenting to SMS messages.

If you choose SMS updates, we collect the mobile number you provide and your consent choice. We record the submission time, the form source, and the version and wording of the consent disclosures presented to you. Please do not include sensitive financial details, account credentials, or identification numbers in a website inquiry.

Our hosting and security providers may process technical information such as IP addresses, browser details, request times, and pages requested to operate and protect the website. The current website does not include advertising pixels or third-party analytics tools.

How we use information

We use inquiry information to respond to you, discuss relevant business opportunities, manage our communications, and protect the website against misuse. When you separately opt in to our SMS program, we use your mobile number to send the promotional messages described at sign-up and to administer your messaging preferences.

A phone number provided with an inquiry is not, by itself, permission to send marketing texts. We do not treat your use of this website, an investment inquiry, or acceptance of general website terms as SMS consent.

Mobile information & SMS consent

SMS opt-in information and consent are excluded from other information-sharing described in this policy. Service providers may process this information only as needed to collect and maintain your preferences, support the program, or deliver communications on our behalf. They may not use it for their own marketing.

Your SMS choice is specific to Banyan Holdings and the program you selected. We do not transfer your consent to other businesses or use purchased contact lists as a substitute for your permission.

Service providers & disclosures

We use service providers for website hosting, security, and email delivery. Contact form submissions, including any SMS preference details, are sent to our team through our email delivery provider, Google (Gmail). Providers receive the information necessary to perform their services for us.

We may disclose information where legally required or necessary to address fraud, security incidents, or misuse, limiting disclosure to what is appropriate for that purpose. These circumstances do not authorize the sale or sharing of mobile information or SMS consent for another party’s marketing.

Your communication & privacy choices

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

SMS participation is optional and is not required to submit an inquiry or make a purchase. To stop program texts, reply STOP to a message. You may receive a final confirmation of your opt-out. Reply HELP for assistance or use our contact form.

You can also contact us to ask about your personal information, request a correction or deletion, or withdraw SMS consent. We may need to verify your request. Certain records may be retained to respect your opt-out, meet legal obligations, or resolve a dispute. An unchecked box on a later inquiry does not replace an opt-out request; use STOP or contact us to withdraw an earlier consent.

See our SMS program terms for message types, frequency, and charges.

Retention & security

We retain inquiry and consent records for as long as reasonably needed to respond, manage our business relationship, document permissions and opt-outs, and meet applicable obligations. Contact submissions and preference receipts are handled in our business email systems; this website does not maintain a separate subscriber account database.

We use reasonable safeguards to protect information and limit access to those who need it for the purposes described here. No website, email service, or method of electronic storage can be guaranteed completely secure.

External websites

The Investor Login link takes you to InvestNext, which operates a separate service. Other linked websites may also have their own privacy practices. Review their policies before providing information on those services.

Policy updates & contact

We may update this policy as our services or practices change and will show the revised effective date on this page. A policy update does not expand a previous SMS consent to cover new message purposes.

For privacy questions or requests, contact Banyan Holdings through our contact page.